Shipping policy

Thank you for choosing SKYREACH GLOBAL TRADING LIMITED for your shopping needs. We are committed to providing you with a smooth and reliable shipping experience. Below, you’ll find important information about our shipping process.

1. Processing Time

Orders are processed within 1-2 business days from the time of purchase, excluding weekends and holidays. Once your order has been processed, you will receive an email confirmation with tracking details to monitor the progress of your shipment.

Please note that processing times may vary during peak seasons, such as holidays or special sales events.

2. Shipping Carriers

We offer a variety of trusted carriers to ensure your order arrives safely and promptly. The carriers we use include:

  • USPS
  • FedEx
  • UPS
  • DHL
  • Other carriers (as available)

You will be able to choose your preferred carrier at checkout, based on availability in your area.

3. Shipping Rates

Shipping rates are calculated based on your location, the size and weight of your order, and the shipping method selected. You will be able to view the exact shipping costs before completing your purchase during checkout.

We offer both standard and expedited shipping options to cater to your needs. Expedited shipping will typically arrive sooner than standard shipping, but please refer to the carrier for estimated delivery times.

4. International Shipping

We currently offer international shipping to select countries. The shipping rates and delivery times for international orders will vary depending on the destination. Please be aware that international customers may be responsible for any customs duties, taxes, or fees imposed by their country upon delivery. These additional charges are beyond our control and are the responsibility of the customer.

5. Shipping Times

Shipping times vary depending on the shipping method selected and the destination. Below are estimated shipping times:

  • Standard Shipping: 5-10 business days (Domestic orders)
  • Expedited Shipping: 2-5 business days (Domestic orders)
  • International Shipping: 7-14 business days (depending on the destination)

Please note that these are estimated delivery times, and actual delivery may take longer due to unforeseen circumstances such as weather conditions, customs processing, or other delays by the shipping carrier.

6. Order Tracking

Once your order has been shipped, you will receive an email with tracking information. You can use this tracking number to monitor the status of your shipment directly with the carrier.

7. Missing or Damaged Items

If your order arrives damaged or you notice any missing items, please contact our customer service team at [email protected] within 7 days of receiving your shipment. We will investigate the issue and assist you in resolving it as quickly as possible.

8. Address Accuracy

Please ensure that your shipping address is correct before completing your order. We are not responsible for delays or misdeliveries caused by inaccurate or incomplete address information provided at checkout. If you notice an error in your shipping address after placing the order, please contact us immediately, and we will do our best to update it before the order is shipped.

9. Contact Us

If you have any questions or concerns regarding shipping, please feel free to reach out to our customer service team at [email protected]. We are happy to assist you and ensure you have a positive shopping experience!

Thank you for shopping with SKYREACH GLOBAL TRADING LIMITED. We look forward to delivering your beautiful items directly to your doorstep!